CONTACT DETAILS

Cell. 021 415 787
Work. 09 483 9447
Skype. ironmanandrew2005
Facebook. facebook.com/AndrewJMackay

Support guidelines

Please read below for some guidelines in regards to how and when to contact me. 

Andrew's working hours are

Generally Tuesday - Saturday  8:30am-5:00pm  

I would request that if you require phone support that you call during these hours. 

Swimming Lessons

Wednesday from 11:00am - 9:00pm 
Friday 6:00am - 11:00am 

During these times I generally won't reply to messages/email and phone calls unless I have time in between lessons. 

Quick questions  less than 5min

I am happy for you to phone/text/facebook message me and I will reply as soon as I can. 

Longer conversations/Discussions required

Please book a time - I allow 25 min and I am happy for you to email the key areas you want to discuss prior, to be time effective during the discussion. 

To make a booking and instructions to do this - click here

Email Support

I will endeavor to reply to all emails within 48 hours but if you feel as if you can achieve your answer with a quick phone call or by booking a discussion time, then please do this as I believe it is more effective than an email chain :-) 

If you are going to email me -

  • Hit me with
  • bullet points.....
  • Rather than 
  • long paragraphs....